Our Shipping Policy
Shipping Zone
Shipping is limited to the continental United States only (lower 48 states). We do not ship to Alaska, Hawaii, or any U.S. territories at this time.
Order Processing
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates
Continental US
We offer $5 flat rate shipping on all of our precut Window Film Kits and our Installation Tool Kit.
We offer FREE shipping if you purchase precut Window Film Kits (not rolls) with a value of $100 or more (a tool kit can be included in the value).
We offer $10 flat rate shipping on standard rolls of 36″x10′, 36″x25′ and 36″x50′ film. We offer $20 flat rate shipping for XL rolls (defined as 36″x100′, as well as all 48″ and 60″ rolls). Finally, we have a flat rate of $30 for shipping of XXL rolls (defined as 72″ wide rolls).
Custom cut kits have a flat rate of $10 per order.
All of our Sample Kits are shipped free of charge via USPS.
Shipping to P.O. boxes
Unfortunately, UPS is unable to ship to P.O. boxes. They require a valid street address.
Shipping Transit Time
UPS ground transit times are between 1 and 5 days, with 90% of packages arriving within 3 days.
Please allow 5-7 business days for first class mail shipments of sample kits.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status (except for sample kits, which do not have tracking). Please allow 48 hours for the tracking information to become available.
You can also access your tracking information from your Concord Window Film account (if you set one up at checkout). Finally, you can always contact us about any shipping or tracking questions.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number so we can look into it for you.